The best on offer in Newcastle Upon Tyne
St George’s University have used Properties Unique service for a number of years to house visiting professors and guests. They provide an efficient friendly service and are completely reliable. Their properties are of an excellent standard, I would say the best on offer in Newcastle upon Tyne. I rely heavily on Vivien and her team, who are always on standby to help me. I cannot recommend the service they provide enough. We have a lot of guests from all over the world and placing them in one of Properties Unique’s apartments is better than placing them in a hotel, beautiful surroundings, the ability to be self sufficient and to relax in comfort, not only that, but from a financial perspective, easier on the budget. Many of our guests return and ask to be located in a Properties Unique apartment as they know the standard of accommodation they will receive and prefer the personal touch, care and attention that the team at Properties Unique provide.
I do not know what I would do without Vivien and her team, thanks for making my working life that much easier, keep doing what you are doing, it’s excellent.Jo Smith
First Port of Call
I have stayed with Properties Unique for many years for the purposes of undertaking cases as a barrister and a Recorder (part time Judge in Newcastle).
I am delighted to confirm that over the many years that I have been using Property Unique services, they have always been excellent both in the standard of accommodation and in the provision of help to me as a wheelchair user.
Because of the requirements of my work I have often arrived in Newcastle late on a Sunday night but I have always found Len or Vivien there to let me into the flat, show me around and ensure that I was provided with everything I was needed.
I am very grateful to both Vivien and her company. They are always my first port of call whenever I have a case in the North East.Philip Engelman
I would just like to thank the Properties Unique Team for such an amazing service, from the day we arrived we have received nothing but excellent service.
The team have gone above and beyond to make sure me and my family are made to feel more at home and for that I am truly grateful.
Simple requests like replacing the clothes horse because the old one was breaking, regular check-ups to make sure we’re ok and if we need anything to ask.
We have received a beautiful bunch of flowers delivered to my poorly dad who was overwhelmed by the gesture, Vivien and her team don’t know me and my family personally and they didn’t have to send anything or well wishes but the care they have for their tenants is amazing.
This review was provided on behalf of the guest, by one of the wonderful Agents we work with ‘The Apartment Network’ : https://www.apartmentnetwork.co.uk/
Beyond The Call of Duty
To be honest, nothing can be better than what you guys are offering on this earth. The best serviced apartment / hotel and the best team I have come across.
Booking – very smooth with great transparency.
Meet & greet – the hospitality and the generosity shown by Len was very welcoming. All the information he has provided was so useful.
Property – Such beautiful, high quality, spacious and well maintained property. Beyond expectations. For the first time we felt we underpaid for what we were gaining.
Vivien – I don’t believe anyone out there would go all the way and help out your customers the way you would. We requested for higher speed Wi-Fi (we were ready to pay for it) and she got the whole connection changed. Nowhere this has happened. I can bet on this.
Housekeeping - Amazing ladies. Amazing clean up. With cute little smile they were so considerate, tolerant and cleaning up all the mess we have created. They are certainly special.
Overall the best out of home stay we have experienced and we can’t thank enough to all of you whom have contributed in all different ways and aspects to make our stay most pleasurable and comfortable. The only upsetting aspect was we have to leave . After our 11 days stay in there, we really missed it very much.
Thank you everyone.Renuka Nulla
There is absolutely, nowhere better
You and your team are truly brilliant and I cannot recommend you and your apartments highly enough.
As you know, I have been residing in one of your serviced apartments for nearly a year and have been absolutely delighted by both the accommodation and the service I have received since I have been here.
You really do deserve every credit to both the way in which you manage the apartment (the highest possible standard of hygiene, attention to detail, comfort and security) but also in terms of the professional yet personal service that has been available to me on so many occasions over the past several months. I simply would not stay anywhere else locally. I have looked around and there is absolutely no where better.
I love the flat and I deeply appreciate all your efforts and those of your team. I only have to mention a light bulb has gone and before I’m back from the office it’s fixed. Plus the cleaning is really fab and I am fussy!
Thank you again and I will certainly be staying here for the duration of my contract in the North.Elizabeth Saunders
I can’t tell you how much I enjoyed my time at the Friar’s Gate apartment. It was beautifully decorated and furnished, with a wonderful kitchen fitted with the latest appliances. You couldn’t ask for a better location – right in the heart of the city, in walking distance from just about anything you could want or need. In fact, it was so convenient, I never had to use public transport or hire a taxi. I just simply walked wherever I needed to go.
The most impressive part of all was the incredible service that I received from Vivien Lee, and all the staff while I was a resident of a Properties Unique flat. Any requests I had were always acknowledged and immediately fulfilled and Vivien would regularly call to see how everything was and if there was anything that I needed.
I highly recommend Properties Unique and consider myself most fortunate to have been a resident under their care.
I would like to express my thanks to Vivien and everyone at Properties Unique for everything they did for me whilst I was in Newcastle.Jeff Meadows
My memorable and sweet association with you has finally come to an end. I vividly remember my initial days here……I was feeling so homesick and lonely, but you really took great care of me and I never realised that I was in a different country. I owe a lot to you for the care you have taken of me. Walking down memory lane, the last 3 months I have spent with you guys, clearly stands out as the memorable period of my life. With all the support & help extended by you, you have really become part of my life just like my family and friends. Well I am really sombre and sad when I am leaving you as it is always disheartening to go away from the people you have been associated with for so long. Thanks for being so wonderful to me. Lastly I wish you and your family good luck and all the very best in your professional and personal lives.Ritu Saluja
Fantastic, luxury accommodation & service
Fabulous accommodation, service is exceptional. A home from home experience that cannot be matched. I would highly recommend it to anyone having to work away from home. Much better than staying in a hotel room.Neil Wilkinson (Physiotherapist)
I arrived with a night plane to Newcastle. Already being midnight Vivien still gave me a hearty welcome and the fridge contained the survival package for my first breakfast.
The apartment was fully equipped and much nicer than staying in a hotel room.
For everyone looking for an alternative to a hotel room, Properties Unique is the answer.Gunther Schmidt
I have been living in an apartment managed by the Properties Unique team for 8 months and in this time I have found both the service, and the standard of the apartments to be that of an impeccable standard. Vivien and Ramon especially, right from the beginning where they picked us up from the Bus station late on a Saturday night, have offered nothing but complete dedication and commitment and have always put themselves out to aide their tenants.
I have rented apartments for 7 years now, and have never come across such a friendly, helpful and sincere team who successfully balance the role of being both ‘landlords’ and friends. The housekeeping team have always done an excellent job, leaving the apartment immaculate. I highly recommend their services to everyone.Danielle Heath
Thank you for your excellent service
Dealing with Properties Unique has been totally effortless; you have taken the work & worry out of this task for me. My colleagues and I have found you to be very professional, extremely helpful and are very impressed with the way you have taken care of our tenants. The decor is exceptional and the property ideally situated. I intend to use Properties Unique for all future renting requirements.Mary Wallace
Dedicated and hard working staff
A huge thank you to you all for your hospitality, generosity and genuine care and concern during our stay in Newcastle. You have been like a family to us and we’ve always had comfort and reassurances knowing you are there if we ever needed anything. Thank you for your endless hard work and dedication over the past 8 months, you have gone above and beyond your duties and we are extremely grateful for everything you’ve done. We wish you all the best for the future and you never know, we may be back one day.Paul and Danielle
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Telephone: +44 (0)191 490 0789
Properties Unique Ltd.
Tyne and Wear
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